SAP Knowledge Base Article - Public

3063318 - Mass Offer Approval - Country Field (Picklist) Behavior

Symptom

  • When using mass offer approval functionality, the Country field (picklist) is read only and it does not allow user to select a value from a dropdown.

       

  • However, when creating an offer approval via application using the "Take action" -> "Offer" -> "Offer Approval", the country field picklist is editable and allows user to select a value from the picklist.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting

Reproducing the Issue

  1. Go to Recruiting >
  2. Click on the Offers tab for the Mass offer approval
  3. Select Status "Draft" > Select Requisition Template > Select Offer Template > 
  4. Select a few candidates
  5. Click Next and you will see that the Country picklist is in read only state

Resolution

  • When country is configured as picklist in offer approval it will not be editable.
  • This is a gap in mass offer approval feature.
  • So, as of right now this is an expected behavior. Product Management has this on their roadmap, however there is no timeline on when it will be fixed.
  • You may provide the following internal ticket number to your CSM and they can follow up on this: RCM-76471

Keywords

SF, Success factors, RCM, RCM-76471 , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem

Product

SAP SuccessFactors HXM Core all versions