Opportunity created by an employee XYZ is not visible for the user PQR
SAP Business ByDesign
Reproducing the Issue
- Go to New Business - Opportunities
- Search for the Opportunity ABC (ABC represents the Opportunity ID)
- System shows No Record Found
For the user the employee XYZ is not selected under access restriction. Therefore the user doesnt have the authorization to see the opportunties created by the employee.
- Go to Application and User Management - Business Users view
- Select the User PQR (PQR represents the User ID)
- Click on Edit -> Access Rights
- Naviagte to Access Restrictions tab
- Search for the CRM_OPPORTUNITYTABLEVIEW under Work Center View ID
- Under Detailed Restrictions, select the employee XYZ (XYZ represents the Employee ID)
- Enable relevant Read and Write access
- Click on Save.
KBA , SRD-CRM-OPP , Opportunities , Problem