SAP Knowledge Base Article - Public

3061955 - Unable to invoice a Delivery or a Return or why are they appearing as open for invoicing

Symptom

While doing invoice you may see  find entries under "All Deliveries To Be Invoiced" or  "All Returns To Be Invoiced"  for which  you are unable to do invoicing as you get errors.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Supplier invoicing work center
  2. Go to Invoice entry view
  3. Choose either"All Deliveries To Be Invoiced" or  "All Returns To Be Invoiced"
  4. Search for  delivery or  return respectively
  5. Click on New invoice or  New credit memo respectively

Cause


By default these queries "All Deliveries To Be Invoiced" or  "All Returns To Be Invoiced" were developed to show all Deliveries and all returns  respectively.

So even if the delivery was already returned, you will still see the delivery  under "All Deliveries To Be Invoiced" thus when you try creating invoice you will get exception that  receipt is missing.

Also even if the delivery was not invoiced and was returned already with any follow up decision, you  will still see the  return  under "All Returns to be invoiced" thus when you try creating create credit memo  you will get error saying  nothing available to be invoiced.

Resolution

If you try creating Invoice  for delivery ABC using "All Deliveries to be invoiced" then you will get exception"The system has created an exception because the receipt document is missing or invalid. Process the corresponding exception"

If you try creating credit memo  for Return XYZ using "All Returns to be invoiced" then you will error "Nothing open for invoicing for purchase document XYZ"

This  is current behavior in your system and also in our internal system and it looks correct technically.

What we  think is that  this delivery ABC and return  XYZ should not come up under "all deliveries to be invoiced"  and "All returns to be invoiced" cause they are not actually available for invoicing.

So this  is the current system  behavior and it has no harm cause we are raising appropriate errors if you proceed further.

So as an alternative option you may be to check the Customer Influence Forum to submit an idea: https://influence.sap.com/sap/ino/#campaign/886

Keywords

No delivery for invoicing,The system has created an exception because the receipt document is missing or invalid. Process the corresponding exception,Nothing open for invoicing for purchase document XYZ , KBA , SRD-SRM-SI , Supplier Invoicing , Problem

Product

SAP Business ByDesign all versions