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3061944 - XSA fails to startup due to 'No space left on device' error

Symptom

XS Advanced (XSA) fails to startup.

  • xscontroller_0.log shows the same or similar error messages, as below.

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[2021-05-10 13:15:32:800]-[Controller.App]-[error]-[controller]-[balancing - 1]: Crashed instance [state CRASHED, index 2] of droplet [id 5] of app 'cockpit-web-app' [Org 'HANACockpit', Space 'SAP'] at [hostname:40343] with failure reason: FAILED to materialize droplet: Failed to materialize droplet with id 4eb0a2b4-ecff-44db-af4a-04de34ce7e35. Exception message: Write error, No space left on device (path /hana/shared/H4C/xs/app_working/embedded_execagent/executionroot/5fbf8b3a-8577-4f1c-a421-aced3538705d/app/node_modules/@sap/audit-logging/node_modules/requestretry/node_modules/lodash/fp/isError.js, working dir /hana/shared/H4C/xs/bin)

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  • In the relevant app log (e.g xs logs cockpit-web-app), it contains the same error messages.

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5/10/21 1:15:32.797 PM [API] ERR   Crashed instance [state CRASHED, index 2] of droplet [id 5] of app 'cockpit-web-app' [Org 'HANACockpit', Space 'SAP'] at [hostname:40343] with failure reason: FAILED to materialize droplet: Failed to materialize droplet with id 4eb0a2b4-ecff-44db-af4a-04de34ce7e35. Exception message: Write error, No space left on device (path /hana/shared/H4C/xs/app_working/embedded_execagent/executionroot/5fbf8b3a-8577-4f1c-a421-aced3538705d/app/node_modules/@sap/audit-logging/node_modules/requestretry/node_modules/lodash/fp/isError.js, working dir /hana/shared/H4C/xs/bin)

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  • 'xs a' command shows its status as "DOWN!".

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cockpit-web-app STARTED 0/1 512 MB DOWN! https://hostname:51028

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Images/data in this KBA are from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP HANA XS advanced 1.0.130

Product

SAP HANA, platform edition 2.0

Keywords

HANA, XSA, XS Advanced, Crashed instance, FAILED to materialize droplet, Write error, No space left on device, STOPPED, CRASHED , KBA , BC-XS-RT , OP Runtime / XS Controller , HAN-CPT-CPT2 , SAP HANA Cockpit version 2 - based on XSA , Problem

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