SAP Knowledge Base Article - Preview

3061529 - How to Add the Categorization Schema to ITSM Documents

Symptom

The categorization schema was removed from the details assignment block of an ITSM document and it is necessary to re-add it. 


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Environment

Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

SOLMAN, ITSM, SMIN, categories, BTCATEGORIES, categorization schema, fields, missing, deleted, gone, CRM_UI, SM_CRM, CRM UI, category, details, assignment block , KBA , SV-SMG-SUP , Service Desk / Incident Management , How To

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