SAP Knowledge Base Article - Public

3061441 - User Exam data report does not bring users' names

Symptom

By running the User Exam data report, users' names are coming blank.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Access Learning Admin Side;
  2. Go to Reports;
  3. Search for User Exam;
  4. Pick the User Exam Data (CSV) under Assessments
  5. Apply a filter that will produce results
  6. Download the report and compare the users within the report and the users in the system.

Resolution

The issue has been resolved in the 2H 2021 release. Currently, targeted to be patched for the SaaS customers via the 2105 patch 12 (SAP SuccessFactors Community).

See Also

Major case CS20210001592023

INC: INC0701606

Keywords

User Exam data, report, missing user names, 1H 2021, 1H2021, username, first name, user name blank , KBA , LOD-SF-LMS-REP , Reporting Data , Known Error

Product

SAP SuccessFactors Learning 2105