SAP Knowledge Base Article - Public

3060965 - Location is not copied over from the Insllation Point to the Product Location of Registered Product

Symptom

When creating a Registered Product from an Insallation Point (Via Items Hierarchy Tab), the Location is not copied over from the Insllation Point to the Product Location of Registered Product. The location from the Registered Product is always being picked up from the Account instead

Environment

SAP Cloud for Customer

Cause

Currently, the scenario of the Location being copied over from the Insllation Point to the Product Location of Registered Product is not covered by the system.

Resolution

This is the current system design of the SAP Cloud for Customer.

If you need this functionality urgently you may contact your implementation manager to help with such request or approach directly the SAP Cloud Service Center.

You can find more details about the services offered by Cloud Service Center . You can contact Cloud Service Center as follows:

  1. If you are a partner: please use cloudsolutionpartner@sap.com or the Partnerfinder.
  2. If you are a customer: please use the little blue box “Contact Us” shown on the very right hand side of SAP Application Development Site, choose “Contact Us”, choose “Services”, choose “SAP Custom Development” and complete the page.

Note: The services of the SAP Cloud Service Center will be charged as packaged services based on fixed prices.

An alternative option may be to check the SAP Customer Influence Site to submit an idea.

Keywords

Service; Installation Point; , KBA , LOD-LE-IBA-IPO , Installation Point , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions