SAP Knowledge Base Article - Public

3060811 - Approval process for Classes does not shows start/end time in Mobile app

Symptom

When proceeding with approval process for Classes in Mobile app, the Class start and end time is not displayed for he approver, only the time zone information.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. A User register in a Class with approval process;
  2. The approver, using the Mobile app, will try to approve the Class request;
  3. When checking the details, the start/end time information is not displayed, only the time zone.

Cause

According to Mobile Engineering team, this is an expected behavior.

The approver will be able to see the Start/End Time Zone. The field label is: Start Time Zone and End Time Zone.

The start/end time can be verified when searching and accessing the Class record.

Resolution

Since it is a Mobile app expected behavior, an enhancement request can be submitted for this functionality.

See Also

2090228 - How to Submit Ideas for SAP SuccessFactors Products

Keywords

Mobile app, Class, approval process, start time, end time, approver, Learning mobile app , KBA , LOD-SF-LMS-MOB , Mobile Application Issues Only , Problem

Product

SAP SuccessFactors HXM Core 2105