SAP Knowledge Base Article - Public

3060435 - Pre day 1 candidate is not seeing the Complete Paperwork tile - Onboarding 1.0

Symptom

Complete Paperwork tile is not displayed in home page of Pre day 1 candidate

Environment

SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. Log in as a pre day 1 candidate and there is no Complete Paperwork tile
  2. Log in as an admin user and NES is fine

Cause

Pre day 1 candidates lack View permission to OnboardingCandidateInfo.

In 1H 2021 release (b2105), this change was introduced to avoid error while system is pulling OnboardingCandidateInfo-related data.

Resolution

Add view permission of OnboardingCandidateInfo under Miscellaneous Permissions to Pre day 1 candidates. 

Keywords

pre day 1, OnboardingCandidateInfo, Complete Paperwork tile , KBA , LOD-SF-OBD-POD , Home Page, Pods and Portlets, To Do List , Problem

Product

SAP SuccessFactors Onboarding all versions