SAP Knowledge Base Article - Public

3059988 - External User are getting object Object error in Approval Request - Onboarding

Symptom

  • All External users are getting a error "object Object" when they click on the To-Do item in the top of the home page. 
  • To-Do tab opens up on the right hand side with the error message 'object Object" for Approve Request 0 even though there no open item assigned to external user.



Environment

SAP SuccessFactors Onboarding

Resolution

Mange Home Page > To-Do Settings > Show/Hide To-Do Tiles > Approval Request > Turn this off

Keywords

SF, success factors, ONB, OBD, on boarding , KBA , LOD-SF-OBX-ODM , Data Model , Problem

Product

SAP SuccessFactors Onboarding all versions