SAP Knowledge Base Article - Public

3058601 - How To Check Soft or Permanent Purge User

Symptom

  • How To Check Soft or Permanent Purge User

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors HCM Cloud
  • Employee Central
  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Platform

Resolution

The Data Inspector tool is designed for professional user to check raw data for trouble shooting purpose.

As of now, the tool shows the technical data mostly.

There is no Personally identifiable information (PII) data shown, like first name, last name, e-mail, age, title, position, etc.

Target User

The intended target roes for this tool are:

  • Customer System Administrators
  • Customer Implementation Team
  • Partner Implementation Team
  • SAP Customer Support Team
  • SAP Engineering Support Team

The Data Inspector tool is not designed for the following roles since it contains technical data and not easy to understand:

  • HR Manager
  • Employee (Business User)

Step 1: Assign the permission for Data Inspector to intended users only.

NOTE: As a customer, you don't have access to Provisioning. To complete tasks in Provisioning, contact your implementation partner. If you're no longer working with an implementation partner, contact SAP Cloud Support.

Customer Action:

  • As a customer, you don't have access to Provisioning. To complete tasks in Provisioning, contact your implementation partner. If you're no longer working with an implementation partner, contact SAP Cloud Support.
  • Customer must provide a written approval for below task (Disable OData API is unchecked)

Since the Data Inspector is base on OData API:Make sure the "Disable OData API" is unchecked

1data.png

Step 2: RBP Permissions for OData Metadata

Make sure the following 2 OData metadata released permissions have been assigned:

  • Go to: Manage Integration Tools
  • Access to OData API Metadata Refresh and Export 
  • Access to OData API Data Dictionary

4data.png

(Optional) Refresh the OData API Metadata

Refresh the OData API Metadata in Admin Center.

The OData API Metadata refresh will be executed by background job periodically. Well in case we cannot see the latest metadata, we can trigger it manually from here.

Using OData InspectorPermission for OData Inspector: 2393499 - How to clear Metadata Framework (MDF) Cache

Assign the Data Inspector permission to a role:

  • Go to: Manage System Properties
  • Data Inspector 

11data.png

Step 3: Check Soft or Permanent Purge User

After permission assignment, we can find it in Admin Center:

  • Option 1. Company Settings --> Data Inspector
  • Option 2. Tool Search --> Data Inspector

Step 4: Check Data in Data Inspector

In the Data Inspector:

  • Entity: Choose the Entity we want to check. It could be a table, or system info.
  • Filter Criteria: We can filter the data based on conditions, like: Equals, Doesn't Equal, Contains, Greater Than, Less Than, etc.
  • Data Table
    • The data will be shown in pages. In the following screen shot, it shows the first page containing 200 records.
    • We can download the data to local computer.

Example: Soft Purge  User will displayed in Data Inspector Tool

211data.png

Example: Hard or Permanent Purge  User will not displayed in Data Inspector 

12data.png

FAQ - Additional Information

Q) Purge order steps for Employee Central User?

A) The steps to be executed for these requests are:

  • Customer / Consultant. Terminate the user Via MSS (UI) or 2511979 - Employee Central: How do I Terminate employees via Import?
  • Customer / Consultant. Terminate the Manager Only Via MSS (UI) 
  • Download UDF “Admin Center --> Employee Export” and verify that Terminate user has been set to inactive
  • Customer / Consultant: Purge the user with Data Retention Management tool. 

Purge order: Always Soft Purge then Hard or Permanent Purge 

See Also

  • 2615360 - Data Protection and Privacy - Data Retention Time Management (DRTM) - Master Data Purge for Inactive Users
  • 2618726 - Syncing the country/region of Company between Employee Central and the SuccessFactors Platform
  • 2393499 - How to clear Metadata Framework (MDF) Cache
  • 2511979 - Employee Central: How do I Terminate employees via Import?
  • 2749427 - Unable To Permanently Purge user after a Soft Purge 
  • 2657326 - Data Retention Time Management: Person and Employment Purge Object FAQ

Keywords

Soft, Permanent, EC, User, Purge, Data Inspector, Terminate, user , KBA , LOD-SF-EC-CGA , Global Assignment & Concurrent Employment , LOD-SF-EC , Employee Central , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-EC-ADM , Admin Tools (EC Core only) , How To

Product

SAP SuccessFactors HXM Core 2011