SAP Knowledge Base Article - Public

3058355 - Summary counts in the Advanced Analytics Browser tab are incorrect - Recruiting Marketing

Symptom

When you click on the summary, the detail counts and information are incorrect in Advanced Analytics tool.

Environment

SAP SuccessFactors Recruiting Marketing (RMK)

Reproducing the Issue

Consider this example:

  1. Navigate to Advanced Analytics from Recruiting landing page in Bizx;
  2. Open Browser view;
  3. Select Time Period : This year;
  4. Select Source engine :Xing Jobs;
  5. Select Source type;
  6. Search Results show:
    • Qualified 13
    • Interviews 2
    • Offers 0
    • Hires 0

When clicking on 2 under Interviews, the Candidate and Job Detail shows not 2 but 8 entries.
When Clicking on 0 under Hires, the Candidate and Job Detail shows not 0 but 1 entry.

Resolution

Please note that the issue is only with summary count. As of now RMK engineering is currently investigating this issue and there's no ETA yet.

 

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Keywords

Summary, Count, Discrepancy, Browser, Advanced Analytics, AAN, RMK, Recruiting Marketing , KBA , LOD-SF-RMK-AAN , Advanced Analytics - Professional Services , Known Error

Product

SAP SuccessFactors Recruiting all versions