SAP Knowledge Base Article - Public

3058311 - Unsupported character Password error for SFTP in Integration Center


You are using Integration Center and sending an output file to SFTP Folder and receive the following error:

"Failed due to - Unsupported character as part of the password; please refer documentation for unsupported character"

Example of password used:



  • SAP SuccessFactors HXM Suite
  • Integration Center


The SFTP Password field supports alphanumeric characters that are case sensitive. This field does not support special character (+) and non-ascii characters


Remove any non-ascii characters and special character (+)

Once these characters are removed, the error will no longer be encountered.

See Also

Integration Center Guide 


Integration Center Password, SFTP Settings, SFTP Password, Unsupported character, special character  , KBA , LOD-SF-INT-INC , Integration Center , LOD-SF-PLT-FTPS , SFTP Account Creation, Reset Password & Install SSH Service , LOD-SF-INT , Integrations , How To


SAP SuccessFactors HXM Suite all versions