SAP Knowledge Base Article - Preview

3058111 - After upgrade from 10.0 to V12 information email used to only go to end user and not other approvers.

Symptom

Old version 10.0-
Functional team members used to get emails only when it is pending for approval with them.
Once approved by SAP functional/Manager/Process Owner, information mail used to go to only End User and not any other approver.

Upgraded version 12.0-
Due to these emails, persons are getting confused and are unnecessarily escalating this to their higher management 

 


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Product

SAP Access Control 12.0 ; SAP Access Control 12.0 for SAP S/4HANA

Keywords

notification, email, GRAC_OTHER_APPROVERS , KBA , GRC-SAC-ARQ , Access Request , GRC-SAC-WF , Workflow , Problem

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