SAP Knowledge Base Article - Public

3058054 - Data to memory not possible when building a model from SAP ERP in SAP Analytics Cloud (SAC) & SAP Digital Boardroom

Symptom

The following error message occurs in SAP Analytics Cloud (SAC) when trying to build a model from an ERP Data Source:

  • An error occurred in Connection Server service: DATA_TO_MEMORY_NOT_POSSIBLE"
  • {"message":"An error occurred in Connection Server service: DATA_TO_MEMORY_NOT_POSSIBLE","stack":"","errorDetails":[{"messageId":"ERROR_IN_CS_SERVICE","message":"An error occurred in Connection Server service: DATA_TO_MEMORY_NOT_POSSIBLE","bUIMessage":false,"bWarning":false}],"status":500,"bUIMsg":false,"bWarning":false}

Environment

  • SAP Analytics Cloud (Enterprise) 2021.2.19

Reproducing the Issue

  1. From the homepage, open up the main menu and create a model.
  2. Choose the option to get data from a data source.
  3. Select SAP ERP as the source to connect to.
  4. A dialog window will pop up titled 'Select Data Model', choose the connection name, select the radio button 'Create a new query' and click ok.
  5. A dialog window will pop up titled 'Build SAP ERP Query', under select data, drill down into the folder, drill down under the person icon and select the table you desire and click next.
  6. Select all the available columns that you wish to include in the query and click next.
  7. A dialog window may pop titled 'Prompts', include the selected values or leave blank and click next.
  8. The next dialog window titled 'preview' fails to load with the error message in the symptom.

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0