SAP Knowledge Base Article - Public

3057936 - Matrix Grid Live Slide: Application Error

Symptom

The following error is being received for a user when viewing the Live Slide of the Matrix Grid Report on a shared Presentation when they do not have permission to view the data on the slide.

  • "An application error occurred. Please try again later ,or notify support if the issue keeps occurring."

However, if a user does not have permission to view other other live slides the message reads

  • "You do not have permission to view this live slide"

 

Environment

SAP SuccessFactors Presentations

Cause

The contradicting messaging in the warning is expected.

Resolution

This behavior is known amongst Product Management and Engineering.  Potential improvements to the warning messaging are being reviewed.

Keywords

Success Factors, PRS, Succession, SCM, SF, MXG, TRVW-2338 , KBA , LOD-SF-PRS-LSL , Live Slides , Problem

Product

SAP SuccessFactors HXM Core all versions