The candidate/user update or field/s change do not show on Job Application History.
Specific field on candidate application modified not being recorded in Job Application History.
Successfactors - Recruiting Management (RCM)
Reproducing the Issue
1. As candidate, login to career site
2. Go Jobs Applied
3. Open any job applied
4. Edit any field
5. Click save
6. As Recruiter, go to Recruiting
7. Select the job requisition that candidate has applied
8. Open the candidate application
9. Go to take Action > History
10. Notice that modification in application is not captured in the history.
By system designed the readOnly should always set to readOnly="false" to capture the audit properly.
In Job Application XML Template or Manage Recruiting Templates in Admin Center.
Navigate to field ID or in XML template the code block then, validate the readOnly attribute should set to readOnly="false"
<field-definition id="firstName" type="text" required="true" custom="false" public="false" readOnly="false" anonymize="true">
The readOnly attribute specifies the field as a read-only field. This is generally a legacy attribute. Read/Write capability is now typically controlled through permissions and not using this attribute. In a new configuration, always set this attribute to false.
Missing, Audit, Changes, Application, History, INC0681194 , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem