SAP Knowledge Base Article - Public

3057620 - 1H 2021 - Org Chart Displays "Paused Assignment" for Matrix Reports


For many matrix reports, the Organization Chart shows the "Paused Assignment" label post the 1H 2021 release.


SAP SuccessFactors HXM Suite

Reproducing the Issue

  • Login to an instance in 1H 2021 release version.
  • Go to Org Chart.
  • Search for a user with Matrix Reports.
  • Some or all of the Reports will be shown with Paused Assignment label, which was not shown for these users before.


This is a known issue in the 1H 2021 release, and our Engineering team is already working on the same. The fix is scheduled to be deployed in our b2105p6 patch.
Dates-> May 26 (Preview) / May 28 (Production).


1H 2021,Org Chart,Paused Assignment,PLU-4602,Matrix Report,Organization Chart,b2105
, KBA , LOD-SF-PLT-ORG , Org Chart Issues , Known Error


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