when Cross-boarding is initiated from Recruiting, that in the process trigger information it shows as being initiated from EC - which is not correct.
SAP SUCCESSFACTORS ONBOARDING
Reproducing the Issue
when cross-boarding is initiated from Recruiting, that in the process trigger information it shows as being initiated from EC - which is not correct.
Please refer the below screenshot for your reference,
Configuration Issue - If you don't configure the custom string field, then by default the triggerType is displayed as "Internal Hire Initiated from Employee Central" for Recruiting and Applicant Tracking System.
Employee Central gives you a provision to add a custom field for jobInfo and set the label to Source System for Onboarding. Whenever the internal hire process is initiated from Recruiting, Applicant Tracking System, and Employee Central, the triggerType automatically displays the application from where the process was triggered.
For more information on how to setup the internal hire process from RCM, please refer to the following section of Onboarding 2.0 implementation Guide:
cross-boarding, Internal Hire, Initiation , KBA , LOD-SF-OBX-HP , Home Page for Onboarding 2.0/ Tiles , How To