SAP Knowledge Base Article - Public

3057580 - [Onboarding] Crossboarding flow from Employee Central

Symptom

 when Cross-boarding is initiated from Recruiting, that in the process trigger information it shows as being initiated from EC - which is not correct.

Environment

SAP SUCCESSFACTORS ONBOARDING

Reproducing the Issue

 when cross-boarding is initiated from Recruiting, that in the process trigger information it shows as being initiated from EC - which is not correct.

Please refer the below screenshot for your reference,


Cause

Configuration Issue - If you don't configure the custom string field, then by default the triggerType is displayed as "Internal Hire Initiated from Employee Central" for Recruiting and Applicant Tracking System.

Resolution

Employee Central gives you a provision to add a custom field for jobInfo and set the label to Source System for Onboarding. Whenever the internal hire process is initiated from Recruiting, Applicant Tracking System, and Employee Central, the triggerType automatically displays the application from where the process was triggered.


For more information on how to setup the internal hire process from RCM, please refer to the following section of Onboarding 2.0 implementation Guide: 

https://help.sap.com/viewer/c94ed5fcb5fe4e0281f396556743812c/2105/en-US/819f2f35df27410aa69dccfe46eb0b2c.html?q=Source%20System%20for%20Onboarding


Keywords

cross-boarding, Internal Hire, Initiation , KBA , LOD-SF-OBX-HP , Home Page for Onboarding 2.0/ Tiles , How To

Product

SAP SuccessFactors Onboarding 2105