SAP Knowledge Base Article - Public

3057462 - Location and Other Job Information Field's Values not Visible in Manage Permission Groups - Onboarding


Location and other Job Information fields values not visible in Manage Permission Groups.


SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Navigate to Manage Permission Groups
  2. Create New
  3. Select User Type External Onboarding User
  4. From the People category select Location, for example
  5. Click search and view that locations are not available


Gap in Product Logic


  1. This issue is expected behaviour for now.
  2. For the location to appear in People Pool, you would need to have processed a candidate through Onboarding at least once for that location.
  3. You can, however, use, for example, the Job Information - Location instead of Location for you to be able to select the location instantly
  4. For more on how to do that, use this blog Restricting the External Onboarding Users

See Also

Restricting the External Onboarding Users


Location, Manage Permission Groups, External Onboarding User , KBA , LOD-SF-OBX-ADM , Admin UI , Problem


SAP SuccessFactors HXM Core 2105