SAP Knowledge Base Article - Public

3057449 - Contract Agreements not copied to Tickets

Symptom

You are working with Contracts and notices that some Contracts agreements are not copied to the Tickets created from this Contract.

Environment

SAP Cloud for Customer

Cause

Payment Terms, Incoterms/Incoterms Location, Item Parties and Delivery Priority are not considered during the Ticket Processing.

Resolution

This is a current system limitation. This is planned to be fixed with the upgrade to the 2108 release.

Keywords

Contracts ; Ticket ; Copy ; Contract process ; Passed Over ; , KBA , LOD-LE-COP-SRV , Service Contract , How To

Product

SAP C4C CORE 2108 ; SAP Cloud for Customer core applications 2102 ; SAP Cloud for Customer core applications 2105