SAP Knowledge Base Article - Public

3056990 - Job Role Tag File is not Getting Uploaded - Recruiting Management

Symptom

When importing Job Role Tags, the file is not getting uploaded and the user receives an email notification saying that zero records were processed.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Import Job Role Tags
  2. Import the csv file
  3. User is being redirected to another page 
  4. Email notification received says zero records processed
  5. The role tags have not been imported

Cause

One of the possible causes are missing translations for Families and Roles for which the user is trying to import the tags. 

Resolution

Ensure that all Families and Roles names have a translation.

  1. Go to Manage Job Profile Content
  2. Select "Set Up Families and Roles"
  3. In the "Families" page click on the Family name to open the record
  4. Click on the translation icon beside the Family name 
  5. If one or more translations are missing, add the translations
  6. Save the changes
  7. Repeat again for all the Families for which the user is trying to import the tags.
  8. Click on "Roles"
  9. Click on the Role name to open the record
  10. Click on the translation icon beside the Role name 
  11. If one or more translations are missing, add the translations
  12. Save the changes

See Also

Creating and Selecting Job Role Tags in Browse Families and Roles

2081299 - Job Role Tags - Recruiting

2451110 - Job Role Tags Configuration - Recruiting Management

2596016 - Using Job Role Tags in Browse Families and Roles

Keywords

Job, Role, Tags, Import, Families, Roles, Translation, csv, File , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem

Product

SAP SuccessFactors Recruiting all versions