SAP Knowledge Base Article - Preview

3056927 - Import jobs on model created by SAP universe keep on failed on SAP Analytics Cloud

Symptom

  • Schedule jobs (every 3 hours daily) on model created by SAP universe failed randomly with the following error message:

    "Failed to call SAP Analytics Cloud agent. Please contact your administrator to ensure that SAP Analytics Cloud agent."
    or "An unexpected error occurred in SAC Agent. Please contact your administrator. 


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Environment

  • SAP Analytics Cloud (Enterprise) 2021.10.1
  • SAP universe import connection
  •  BI platform 4.2 SP05

Product

SAP Analytics Cloud all versions ; SAP Business Technology Platform all versions

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, failure, schedule, publication, import, large, volume, big, heavy, job, failed, intermittent, intermittently. , KBA , LOD-ANA-ADM , SAC Administration , Problem

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