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3056927 - Import jobs on model created by SAP universe keep on failed on SAP Analytics Cloud


  • Schedule jobs (every 3 hours daily) on model created by SAP universe failed randomly with the following error message:

    "Failed to call SAP Analytics Cloud agent. Please contact your administrator to ensure that SAP Analytics Cloud agent."
    or "An unexpected error occurred in SAC Agent. Please contact your administrator. 



  • SAP Analytics Cloud (Enterprise) 2021.10.1
  • SAP universe import connection
  •  BI platform 4.2 SP05


SAP Analytics Cloud all versions ; SAP Business Technology Platform all versions


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