As part of b2105 we have added icons to the page header, one to access Ask HR for Employee Central Service Center and one to access Help & Tutorials.
**Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.**
SAP SuccessFactors HXM Suite
You can use role-based permission to remove access to either of these features as outlined below:
- To see Ask HR for Employee Central Service Center, you have the Administrator > Service Center > Access Service Center permission. For more details on ask HR see sap help guide Customizing Ask HR Application Name
- To see Help & Tutorials, you’re either an administrator or you have the Administrator > Manage System Properties > Help Portlet Admin permission. Note that Each module has its own Help & Tutorials page which work separately and not all model pages support Help & Tutorials see KBA 2086743 - Help & Tutorials pages for more details.
To icons can be disabled from the header a switch has been added to provisioning, if you are a partner navigate to Provisioning -> Company settings -> Disable Ask HR and Help & Tutorials icons in global header. If you do not have access to provisioning, please raise a customer support ticket or chat under the component LOD-SF-PLT-THM to request the icons to be disabled.
2086743 - Help & Tutorials pages
WEF-14268 , opt out , ask hr , help & tutorials , icons , Additional actions in Page Header for Ask HR and Help & Tutorials , KBA , LOD-SF-PLT-THM , Theme Manager Issues , How To