SAP Knowledge Base Article - Public

3056855 - Additional actions in Page Header for Ask HR and Help & Tutorials

Symptom

As part of b2105 we have added icons to the page header, one to access Ask HR for Employee Central Service Center and one to access Help & Tutorials. 

**Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.**

Environment

SAP SuccessFactors HXM Suite

Cause



Resolution

You can use role-based permission to remove access to either of these features as outlined below:

  • To see Ask HR for Employee Central Service Center, you have the Administrator > Service Center > Access Service Center permission. For more details on ask HR see sap help guide Customizing Ask HR Application Name
  • To see Help & Tutorials, you’re either an administrator or you have the Administrator > Manage System PropertiesHelp Portlet Admin permission. Note that Each module has its own Help & Tutorials page which work separately and not all model pages support Help & Tutorials see KBA  2086743 - Help & Tutorials pages for more details.

To icons can be disabled from the header a switch has been added to provisioning, if you are a partner navigate to Provisioning -> Company settings -> Disable Ask HR and Help & Tutorials icons in global header. If you do not have access to provisioning, please raise a customer support ticket or chat under the component LOD-SF-PLT-THM to request the icons to be disabled.

See Also

Additional Actions in the Page Header

2086743 - Help & Tutorials pages

Customizing Ask HR Application Name

Keywords

WEF-14268 , opt out , ask hr , help & tutorials , icons , Additional actions in Page Header for Ask HR and Help & Tutorials , KBA , LOD-SF-PLT-THM , Theme Manager Issues , How To

Product

SAP SuccessFactors HXM Suite all versions