SAP Knowledge Base Article - Public

3056765 - Workforce Analytics landing page error - Error Occured

Symptom

  • Workforce analytics is throwing error “Error occurred”
  • “Please click this link to automatically search for any Knowledge Base Articles related to this error, or refresh the page and try the action again.”

Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Workforce Analytics

Reproducing the Issue

For Workforce Analytics

  1. Proceed to Workforce Analytics
  2. Error Occurs

 

For Reporting

  1. Proceed to Reporting
  2. Go to View Schedules
  3. Error Occurs

Cause

WFA configuration is missing/not complete in Provisioning

Resolution

For customers:

  • Kindly raise a support ticket with and provide the following information:
    • BizX or WFA standalone company Id
    • Support Access
    • Datacenter

See Also

Popup errors when accessing Workforce Analytics site via BizX

Experiencing application error when clicking on any measure in WFA on HANA

Keywords

Workforce Analytics, WFA, Application Error, Pop up , KBA , LOD-SF-WFA-PRV , Provisioning Changes , Problem

Product

SAP SuccessFactors HXM Core 2011 ; SAP SuccessFactors HXM Suite all versions