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3056715 - Replication stopped for all dbs: RATs are sleeping in ASE and RepAgents & SPQ Agents are down in SRS - SRS 16.0

Symptom

  • RepAgent processes are sleeping in the primary ASE while opening streams.
  • They can be stopped with nowait and restarted but go to the sleeping state right away while opening streams.
  • ASE may report the following errors:

(CI-Info) Message: 1002, Severity: 2 cs_ctx_alloc failure diagnostic data SYBASE: [/opt/sybase/syb16] SYBASE_OCS: [OCS-16_0] LANG: [en_US.UTF-8]

  • RepAgent and SPQ Agent treads are DOWN in the active SRS.
  • SRS may report the following errors:

ERROR #85 CI Logger( ) - generic/ci/msgcsum.c(3205)
          ACK thread of Stream 'xxx' will exit due to heartbeat failure(runflag = 7, mstats = 2).

  • Resuming log transfer does not help.
  • Rebooting the active SRS does not help.
  • Rebooting both RMAs does not help.
  • All databases start replicating fine after the primary ASE reboot.
  • Installing ONE-OFF EBF 29845 for SRS 16.0 SP03 PL08 with newer CI libraries in SAP ASE 16.0 SP03 PL08 didn't resolve this issue.


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Environment

  • SAP Adaptive Server Enterprise (ASE) 16.0 SP03 PL08  
  • SAP Replication Server (SRS) 16.0 SP03 PL08 
  • High Availability Disaster Recovery (HADR)
  • Linux SLES 12 SP5 

Product

SAP Adaptive Server Enterprise 16.0 ; SAP Replication Server 16.0

Keywords

CR824508, CR#824508, 824508, CR825125, CR#825125, 825125 , KBA , BC-SYB-REP , Sybase Replication Server (standalone) , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Bug Filed

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