The User search field in Record Completion is deleting the search performed by the instructor.
SAP SuccessFactors Learning
Reproducing the Issue
- Login as an instructor
- Navigate to Learning > My Classes > Authorized to teach
- Record Completions > Perform the search of users > click to add first user
- Perform another search (type any letter) > notice that the search field deletes what the user is typing
Note occurs for past classes as well.
Coding issue in the system.
The code fix for this issue is available on 2H2021 release via LRN-112696 and patched for 1H2021 (b2105p7) via PTCH-36093 (2-Jun-21).
Workaround prior to fix or patch:
Admins can record completion -or- instructor to record completion on by one.
SF, Success Factors, LMS, learning, LRN-112696, Instructor, Mobile search, Add User, Typeahead, ipad, record, completion , KBA , LOD-SF-LMS-INS , Instructors and My Classes , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS-MOB , Mobile Application Issues Only , Known Error