SAP Knowledge Base Article - Public

3056686 - PSM Released BO Actions for Customer Return Process

Symptom

You want to automate the customer return process and need to know what are the business object actions available to "Release with credit memo" and "Release without credit memo".

Environment

SAP Business ByDesign

Resolution

You can use the action CHECK_ITEMS_FOR_INV_REL to release the customer return without a credit memo.

You can use the action SUBMIT_FOR_APPROVAL to release the customer return with a credit memo.

Keywords

SDK, PSM request, retour , KBA , AP-CRP-CR , Customer Return , Problem

Product

SAP Business ByDesign all versions