SAP Knowledge Base Article - Preview

3056574 - Tickets Not Displayed Based on Assigned Premise Under Tickets Facet in Customer View

Symptom

In the Tickets facet of a customer, tickets are displayed for customer's assigned premise and also for a premise that is not part of the customer's hierarchy.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2105

Keywords

Utilities, Premise, Search, Account, ID, Customer, Hierarchy, Ticket, Advanced Filter, Premise Ext. ID, OVS , KBA , LOD-CRM-IND-UTL , Utilities , Problem

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