SAP Knowledge Base Article - Preview

3056447 - NAT Location not applied to Outbound Campaign calls


  • The Contact Center Administrator has defined NAT (Network Address Translation) for users based on IP ranges
  • The implementation works, except that for some agents, it is not possible to join Outbound Call Campaigns



SAP Contact Center 7.0


SAP Contact Center, on-premise edition 7.0


CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications , KBA , CRM-CCI , Contact Center Infrastructure , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.