SAP Knowledge Base Article - Public

3056316 - vSaaS only - Error when registering team to class

Symptom

  • When particular manager is searching certain terms or phrases when using the My Team page to register they receive an error:
    • /learning/user/api/v1/current-user/catalog/scheduled-offerings - errorpage_jsp - Error occurred. ...
          java.lang.NullPointerException: while trying to get the length of a null array loaded from a local variable at slot 8
  • They can search other terms fine & they can also go to the library directly searching with same term or phrase and register others fine they will also note class day on calendar picking where searched terms would provide also cause same error.

Environment

SAP SuccessFactors Learning

Cause

Null point boundary missed in code investigated in INC0580641

Resolution

Resolved in 1H 2021 patch 6. When the vSaaS environment is upgraded to include this patch, this issue will not be seen.

Workarounds:

  • Use partial search term instead
  • Instead of using my team starting point, manger can also go to the library directly searching with same term or phrase and register others.

See Also

2294666 - Learning: Item not found in Catalog search post deletion of a revision

Keywords

SAP, sf, successfactors, success, factors, learning, lms, error, my, team, manager, supervisor, assign, register, others, library, catalog, search, class, day, schedule, scheduled, offering, while trying to get the length of a null array loaded from a local variable at slot 8, scheduled-offerings , KBA , LOD-SF-LMS-CAT , Catalog , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-SCH , Scheduled Offerings , Known Error

Product

SAP SuccessFactors Learning 2005 ; SAP SuccessFactors Learning 2011