SAP Knowledge Base Article - Preview

3056177 - Items being returned contain incorrect tax amounts in SAP Customer Checkout

Symptom

You are returning an item in SAP Customer Checkout and after posting the receipt, you check it in the CCO manager. Here you notice that while the receipt gross amount remains the same, the net amount and the tax amount are calculated slightly differently. 


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Environment

SAP Customer Checkout 

SAP Customer Checkout manager 

Product

SAP Customer Checkout 2.0

Keywords

CCO, tax, rounding issue, vat, return, manager  , KBA , IS-SE-CCO , Customer Checkout , Known Error

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