SAP Knowledge Base Article - Public

3056020 - [Onboarding] ERROR: ???EMPFILE_HRIS_HIRE_CREATE_ERROR_AT_USER_SYS_INFO??? in New Hire Data Review [Onboarding/Offboarding]

Symptom

The following error is displayed when we submit the Review New Hire Data step: ???EMPFILE_HRIS_HIRE_CREATE_ERROR_AT_USER_SYS_INFO???

Environment

SAP SuccessFactors Onboarding 

Reproducing the Issue

  • Proxy as the Hiring Manager and perform the New Hire Data Review step for New Hire
  • Complete all the details and click on the save draft button
  • Then go back to homepage and access New Hire Data Review again to submit the action
  • The following error is displayed "???EMPFILE_HRIS_HIRE_CREATE_ERROR_AT_USER_SYS_INFO???"

Cause

  • It is caused due to missing RBP permission for Biographical Information

Resolution

  • It was noticed that permission for Biographical Information was missing under Admin Center > Manage Permission Roles > Employee Data > HR Information
  • Please try enabling this permission and submitting NHDR

Keywords

New Hire Data Review , Saved Draft, Error in New Hire Data Review , KBA , LOD-SF-OBX-COD , Onboardee Data Review , Problem

Product

SAP SuccessFactors Onboarding 2105