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3055914 - Failover failed to deactivate the ASE - SRS

Symptom

  • sap_failover failed on task, Deactivate the ASE
  • sap_status task shows:

    TASKNAME                 TYPE                                           VALUE
    ----------------------    -----------------------------------     -----------------------------------
    ...
    HADRDeactivateASE   Task Name                                   Deactivate the ASE
    HADRDeactivateASE   Task State                                    Error
    HADRDeactivateASE   Short Description                          Deactivate the Primary ASE
    HADRSeactivateASE   Long Description                           Deactivate the primary, active ASE '<SID>_SITE1' on host 'SITE1'.
    HADRDeactivateASE   Failing Command Error Message     Failed to deactivate ASE 'hostname.domain.com:4901' because timeout occurred waiting for the source to be deactivate.

  • Primary ASE errorlog shows:

    kernel Deactivation failed due to 6 active transactions.
    kernel Server deactivation failed. Resetting HADR state back to ACTIVE.
    server **********************************************************************************
    server ** HADR operation: sap_failover SITE1, SITE2, 60
    server ** Message: failed
    server **********************************************************************************

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP Replication Server (SRS) 16.0
  • SAP Replication Server (SRS) 15.7.1
  • SAP Adaptive Server Enterprise (ASE) 16.0 with Always-on Option (HADR)
  • SAP Adaptive Server Enterprise (ASE) 16.0 with High Availability Disaster Recovery (HADR) for Business Suite

Product

SAP Adaptive Server Enterprise 16.0 ; SAP Replication Server 15.7 ; SAP Replication Server 16.0

Keywords

RepServer, RS, failover, RMA, active transactions, timeout, HADR , KBA , BC-SYB-REP , Sybase Replication Server (standalone) , BC-SYB-REP-SAP , Replication with SAP Suite / SAP BW , Problem

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