SAP Knowledge Base Article - Public

3055284 - Error message when submitting item criteria on search


Receive the following error when submitting criteria for a search:
An application error has occurred. Please try again.


SAP SuccessFactors Learning

Reproducing the Issue

Open a filter search window and stay idle on that window for more than 5-10min then submit criteria and receive error.
With reportstacktouser=true full error seen is /learning/search/ - errorpage_jsp - Error occurred. ...
java.lang.ArrayIndexOutOfBoundsException: while trying to load from index -1 of an object array with length 10, loaded from field java.util.ArrayList.elementData of an object loaded from local variable 'this'


Due to background timeout error is occurring as investigated per INC0571947.


Simply close search window and retry and do not let sit idle when searching.


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