SAP Knowledge Base Article - Public

3055192 - Date of Hire blank for Wisconsin candidates (State Withholding Form TW-4) - Onboarding

Symptom

Employees are not able to complete the state of Wisconsin tax forms W4 in the system as the Date of Hire field is not populating and it is a required field.  The Date of Hire is not an editable field, hence the candidate cannot proceed further.


Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

SAP SuccessFactors Onboarding

Cause

Permission missing for OnboardingExternalUser role

Resolution

Verified that when the same URL is accessed by the admin, hire date value is populating on the field. So this seems to be an issue with the permission for the external user.

Please enable the permission as below:

Manage Permission Roles -> OnboardingExternalUser -> Permissions -> Employee Data -> Current Hire Date.

Keywords

Date of Hire, blank, missing, Wisconsin, form, State, Withholding, TW-4, compliance , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms , LOD-SF-OBX , Onboarding 2.0 , Problem

Product

SAP SuccessFactors Onboarding all versions