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3054218 - Order Reduction does not work with open Warehouse Task

Symptom

A customer cancels its order partially for an SAP Extended Warehouse Management related delivery. The SD (Sales and Distribution) department starts the Order Reduction process by changing the Item quantity in the Sales Order (transaction VA02). System sends the change request to EWM to reduce the delivery quantity. There is already an open Warehouse Tasks for the original requested quantity, which should be cancelled by this change request, then the delivery quantity should be reduced. The change request (/SCWM/OBDLV_CHNG_QUAN_MUL) is processed in EWM without any errors, but the delivery remains unchanged.


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Environment

  • SAP Extended Warehouse Management (SCM-EWM)
  • SAP Extended Warehouse Management - Interface (SCM-EWM-IF-ERP-DLP)
  • SAP Extended Warehouse Management - Delivery Processing (SCM-EWM-DLP)

Product

SAP Extended Warehouse Management 9.5 ; SAP S/4HANA 1809 ; SAP S/4HANA 1909 ; SAP S/4HANA 2020

Keywords

SAP Extended Warehouse Management, SAP EWM, Delivery Processing, Outbound Delivery, OBD, VL33N, VL31N, VL32N, ODO, ODR, Order Reduction, VA02, Sales Order, SO, Quantity Change, Warehouse Task, Open WT, SMQ2, Queue, /SCWM/OBDLV_CHNG_QUAN_MUL, no error, no information, no log, SLG1, Customizing, Quantity Role, Quantity Offsetting, Warehouse Request, EWMOrder, QO Profile, /SCWM/OUT_REQ_DLV, Quantity Role, OQ, OQ_RED, System is attempting to adjust the delivery quantity, /SPE/VL400, /SPE/VL 400 , KBA , SCM-EWM-DLP-SF-OD , Outbound Delivery , SD-SLS-SO , Sales Orders , LO-SPM-OUT , Outbound Process , SCM-EWM-IF-ERP-DLP , Interface ERP Delivery Processing , SCM-EWM-DLP-BF-QO , Quantity Offsetting , Problem

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