SAP Knowledge Base Article - Public

3053294 - New Cookie Banner Not Working For Certain Mobile Devices - 1H 2021 Release - Recruiting Marketing


Accepting Cookie Banner Button Not Working When Accepted In Mobile Devices.


SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1.  Go to Career Site Using Mobile Device> Try to click on Accept All Cookies
  2.  Users are not able to accept all cookies using Android mobile device.


This is already being worked on by the engineering team. We recommended not to create new case/ticket regarding this issue. Please monitor this KBA for further updates. If you want to receive updates on this, you can add this KBA to your favorites by clicking on the star button. 

See Also

3046470 - Enhanced Cookie Management Settings in Career Site Builder - Recruiting Marketing


Mobile, RMK, cookie banner, cookie management, CSB, Android, INC0624762 , KBA , LOD-SF-RMK-CSB , Career Site Builder , Bug Filed


SAP SuccessFactors Recruiting all versions