SAP Knowledge Base Article - Preview

3052457 - Reimbursement Workflow Error "Total Claim Amount is higher than the remaining Entitlement Amount": 1H 2021

Symptom

  • After the 1H 2021 Preview release, customers noticed that Reimbursement Workflow Requests cannot be approved and there is an error indicating that "Total Claim Amount is higher than the remaining Entitlement Amount"
  • For the employees customers are testing with, this is the first claim for the period and there are no overlapping claim requests from previous schedule periods
  • Workflow is enabled for the Claim Request


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Environment

  • SAP SuccessFactors - Employee Central - Global Benefits

Product

SAP SuccessFactors Employee Central all versions

Keywords

Total Claim Amount is higher than the remaining Entitlement Amount, 2105, b2105, CS20210001474134, INC0625618, BEN-8662, PTCH-35830 , KBA , LOD-SF-EC-GBF , Global Benefits , Known Error

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