SAP Knowledge Base Article - Public

3052410 - Custom form generated with blank field in Onboarding 1.0

Symptom

Custom form generated with blank field in Onboarding 1.0

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

SAP SuccessFactors Onboarding 1.0

Cause

Key used to populate the field is missing in candidate's record

Resolution

  1. Open the original pdf template in an editor and check which key is used for the blank field.
  2. Now check through Support Mate or Super Admin or Onboarding Advance Report whether the same key does exist for the affected candidate and if it is populated with data.
  3. If the key does not exist or if it is blank, the field will not populate in the form.


See Also

Data not populated to custom forms - Onboarding 1.0

Keywords

blank field, field not populating, pdf, form, forms, field , KBA , LOD-SF-OBD-FRM , Forms, PDF, E-Verify and Compliance Forms etc. , LOD-SF-OBD , Onboarding , Problem

Product

SAP SuccessFactors Onboarding all versions