SAP Knowledge Base Article - Public

3052332 - Candidate does not appear in the dashboard after initiating Onboarding from Recruiting - Onboarding

Symptom

Candidate who had ONB initiated in Recruiting has not arrived in Onboarding dashboard.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Initiate Onboarding for a candidate in Recruiting. No error is shown.
  2. Look for the candidate's process in Onboarding's dashboard, candidate does not appear.

Resolution

Currently there might be multiple reasons for this issue.

One possible reason is regarding a invalid value passed for paycompvalue field.

Please raise an incident for support investigate and/confirm the reason.

Note: Product Support Engineer please see internal note.

See Also

Candidate does not appear in Onboarding 2.0

Keywords

candidate, candidates initiated, initiating onboarding, is not showing, missing, does not appear, onb, dashboard , KBA , LOD-SF-OBX-RCM , Integration RCM , LOD-SF-OBX , Onboarding 2.0 , Problem

Product

SAP SuccessFactors Onboarding all versions