SAP Knowledge Base Article - Preview

3052305 - C4C Settings Commbox Integration

Symptom

This document shows all the necessary settings that need to be performed on Cloud for Customer (C4C) to use the Commbox Integration.

Please notice that to use this integration you need to reach out to the Commbox Partner.

More details can be seen at the KBA 3048459


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Tickets; CTI; Live Activity; Social Media; Omnichannel; Whatsapp; SMS; Video; Chat; , KBA , LOD-CRM-SRP , Service Request Processing , How To

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