With certain permission setup & domain restriction, see disparity between Class Add users button available and dropdown menu from Add users button sub options (Add users or add users from import) are greyed out.
SAP SuccessFactors Learning
Reproducing the Issue
- Include domain on class and a separate domain restriction on Search Users.
- Go to Class and top level button Add Users is available, but dropdown menu Add users or Add users from Import is unavailable.
Code logic escape
Code fix in 1H2021 (b2105) via LRN-98187
use the top level Add users button instead (which requires Edit class permission)
apply search users domain restriction to include class domain as well.
sap, sf, success, factors, successfactors, learning, lms, class, schedule, scheduled, offering, add, user, users, permission, workflow, domain restriction, domain, grey, import, dropdown, security , KBA , LOD-SF-LMS-WOR , Roles & Workflows , LOD-SF-LMS-SCH , Scheduled Offerings , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Problem