SAP Knowledge Base Article - Public

3052272 - Class Add Users dropdown menu options unavailable with Search Users domain restriction permission

Symptom

With certain permission setup & domain restriction, see disparity between Class Add users button available and dropdown menu from Add users button sub options (Add users or add users from import) are greyed out.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Include domain on class and a separate domain restriction on Search Users.
  2. Go to Class and top level button Add Users is available, but dropdown menu Add users or Add users from Import is unavailable.

Cause

Code logic escape

Resolution

Code fix in 1H2021 (b2105) via LRN-98187

Workarounds:

use the top level Add users button instead (which requires Edit class permission)
-OR-
apply search users domain restriction to include class domain as well.

Keywords

sap, sf, success, factors, successfactors, learning, lms, class, schedule, scheduled, offering, add, user, users, permission, workflow, domain restriction, domain, grey, import, dropdown, security , KBA , LOD-SF-LMS-WOR , Roles & Workflows , LOD-SF-LMS-SCH , Scheduled Offerings , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Problem

Product

SAP SuccessFactors HXM Core 2011