SAP Knowledge Base Article - Preview

3052010 - CMS fails to start after 3 minutes

Symptom

  • Central Management Server (CMS) fails after approximately 3 minutes of initialization
  • In the Central Configuration Manager (CCM), the Configuration tab of the Server Intelligence Agents properties cannot retrieve the cluster name
  • Error in logs (tracing enabled): (..\ODBCDatabase.cpp:165) ODBC error found:  ErrorMessage([Microsoft][SQL Server Native Client 11.0]TCP Provider: The specified network name is no longer available


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Environment

  • SAP Business Objects Business Intelligence Platform 4.2
  • SQL Server database for CMS repository
  • Windows

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

KBA , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , Problem

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