SAP Knowledge Base Article - Public

3051970 - Competencies not loading / not displaying under Manage Center of Capabilities

Symptom

When accessing Manage Center of Capabilities, Competencies/Library page keeps loading or show "No Data".

However, Libraries and Competencies are available in Manage Data.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Center of Capabilities

Reproducing the Issue

  1. Set permissions to Manage Center of Capabilities, following the instructions in the Help Portal
  2. Go to Admin Center > Manage Center of Capabilities
  3. See that it is loading, or no competencies display:


Resolution

This is a known issue, which is currently under investigation by our Engineering Team. The article will be updated once there is a fix date.

As a workaround, at provisioning, clear the MDF Cache and run the Job "MDF Object Definition to DB SYNC".

Since is only available through the provisioning, engage your Implementation Partner.

However, if you are no longer working with a Partner, the Product Support can proceed with this request.

Keywords

Cannot Access Competencies, Center of Capabilities, Error, Release issue, CofC, CoC, No Data, Not Displaying, Not Listed, Can't See, Unavailable, API-17659 , KBA , LOD-SF-CJ-COC , Center of Capabilities , Known Error

Product

SAP SuccessFactors HXM Suite 2105