You have configured the Commbox integration (more details here) and when clicking on the Call icon from C4C, the following message appears:
SAP Cloud for Customer
Reproducing the Issue
- Click on the Call Icon at the Top left of the screen. The error tadiran.commbox.io refused to connect is displayed.
There is a missing configuration in the Commbox application.
To fix this, please follow the below steps within the Commbox application.
Tickets, CTI; Live Activity; Social Media; Omnichannel; SMS; Video; Chat; , KBA , LOD-CRM-SRP , Service Request Processing , How To