SAP Knowledge Base Article - Public

3051686 - The Name field is writable despite making it read only Account screen.


The Name field is writable despite adjustment via Layout to read only - Accounts work center.


Cloud for Customer

Reproducing the Issue

  1. Go to Customer > Accounts work center.
  2. Open any Account.
  3. Click on edit.
  4. Start adaptation.
  5. Make the field 'Name' read only under overview.
  6. End adaptation.
  7. Open the Account in edit mode.
  8. Click on Name pop up open where it is editable.



The pop up field needs to be made read-only from adaptation.


  1. Open the Account screen.
  2. Start adaptation.
  3. Click Edit.
  4. Click on Name in header section.
  5. Now as shown in the screen-shot right click on the Pop up field name. 1.png
  6. Now click on back button in the right side adaptation pane.
  7. Navigate to the field properties.
  8. Now set the field property as read-only.


 adpatation, account, Name, read-only, editable, read, , KBA , AP-RC-UIF , C4C UI Framework , How To


SAP Cloud for Customer core applications all versions