SAP Knowledge Base Article - Public

3051653 - 1H 2021 Release Defect - "Employee Referral feature has not been configured properly" on Referrer Label - Recruiting Management

Symptom

The referrer label is showing an error message for candidates in disqualified/closed/withdrawn status:

"Employee Referral feature has not been configured properly. Please contact your System Administrator."

If the referrer label has not been specially configured for disqualified/closed/withdrawn statuses, it should show as "Not Hired" by default.

Environment

SAP SuccessFactors Recruiting Management 

Reproducing the Issue

  1. Go to Careers > Referral tracking
  2. View a candidate who is in disqualified/closed/withdrawn status
  3. In Current Status, it shows "Employee Referral feature has not been configured properly. Please contact your System Administrator."

Cause

This is a regression issue.

Resolution

We have planned a patch on May 14th, 2021 to fix the issue.

Please follow up this KBA in order to have further updates on the progress by clicking on the star.

Keywords

Referral tracking, referrer label  , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Known Error

Product

SAP SuccessFactors Recruiting 2105