SAP Knowledge Base Article - Preview

3051635 - Unable to submit incident in BYD Tenant

Symptom

When you are trying to create an incident, you are getting the below Error :

Your required contact details are not maintained , Your E-mail or telephone contact details are not maintained(Both are required),if you want to send an incident to the provider


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Environment

SAP Business ByDesign

Product

SAP Business ByDesign 2102

Keywords

Error sending incident , update phone number, update Email ID , KBA , error while sending incident to sap , e-mail or telephone contact details , update phone number , unable to forward incident to sap , update contact details in byd , srd-cc-ci-ccs , unable to submit incident , SRD-CC-CI-CCS , Service Control Center , Problem

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