SAP Knowledge Base Article - Public

3051580 - Can we use field Type instruction in Job Requisition Description Header and Footer? - Recruiting Management

Symptom

The Insert Job Requisition Field Token with format.
The instruction type field used in listing field is used for Job Requisition Internal and External [Header Footer and Description].

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

1. Home > choose Recruiting in drop down
2. Open any JOb requisiton > navigate to richText fields
Internal Job Desc 
External Job Desc 
3. Click Update button and icon Insert Job Requisition Field, see example below.



4. A window pop up will show  fieldKey wherein field label is formatted like example below: 

Cause

This is expected behavior due to added job requisition fieldType Instruction is not supported.

Resolution

You should only use supported tokens to avoid any issues.
If you would like the current system behavior to be changed, feel free to create an enhancement request and refer to KBA 2090228 - How to Submit Ideas for SAP SuccessFactors Products

See Also

2436541 - How To create Custom Tokens
2616244 - Custom tokens field label not being displayed when selecting the token - Recruiting Management
2641430 - Creating tokens for a job requisition's job description, headers, and footers - Recruiting Management
2810377 - How to add new fields to Listing Fields with Manage Templates - Recruiting Management
Implementation Guide : Job Requisition Element: Listing Fields

Keywords

Token, insert job requisition field listing, listing field, listings , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors Recruiting all versions